Privacy Policy
Privacy Policy – Amethyst Crafts
At Amethyst Crafts, we are committed to protecting your privacy and keeping your personal information safe. This Privacy Policy explains how we collect, use, and protect your data when you shop with us, contact us, or use our website amethystcrafts.co.uk.
1. Who We Are
Amethyst Crafts
13A Albion Street, Exmouth, Devon, EX8 1JL
Amethystcrafts25@gmail.com
07395466353
We create and sell handmade bath, body, home fragrance and personalised items. We act as the “data controller”, meaning we decide how your information is used.
2. Information We Collect
We may collect the following information:
Information you give us
Name
Email address
Postal address
Phone number
Order details
Payment information (processed securely by third-party payment providers – we never see your full card details)
Information collected automatically
Cookies and website analytics
IP address
Browser and device information
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Contact you about your order or customer service queries
Improve our website and customer experience
Comply with legal requirements
We NEVER sell or share your data for marketing with other companies.
4. Payment Information
We use trusted third-party payment processors, ours is Square
Your card details are NOT stored by us and are handled securely by these providers.
5. Cookies
We use cookies to improve your experience on our website, such as:
Keeping items in your basket
Remembering preferences
Providing anonymous website usage statistics
You can disable cookies in your browser settings at any time.
6. Sharing Your Information
We may share your data only when necessary:
Delivery companies (to send your order)
Payment processors (to take secure payments)
Website hosting and analytics services
We do NOT share your information with anyone else unless required to by law.
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7. How We Protect Your Information
We use secure systems, encrypted connections (SSL), and strict access controls to keep your information safe.
8. Your Rights
You have the right to:
* Access the personal data we hold about you
* Request corrections
* Request deletion of your data (“right to be forgotten”)
* Object to certain uses of your data
* Request that we limit or stop processing your data
* Withdraw consent for marketing at any time
To exercise these rights, email us at:
Amethystcrafts25@gmail.com
9. How Long We Keep Your Information
We keep your information only as long as necessary for:
* Completing your orders
* Accounting/legal obligations
* Providing customer support
10. Contact Us If you have any questions about this Privacy Policy or how your data is used, you can contact us at:
Email: Amethystcrafts25@gmail.com
Phone: 07395466353
Address: 13a Albion Street, Exmouth, Devon, EX8 1JL
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.